Effective Date: [05-02-2022]
At JiCod.com, we are committed to delivering exceptional digital products and services. To ensure transparency and clarity, we have outlined our refund policy below. By purchasing our services, you agree to the terms of this refund policy.
1. General Refund Policy
JiCod.com does not sell physical products; all our offerings are digital services or deliverables. Refunds are generally not provided except under specific conditions outlined in this policy.
Digital Products Issue Resolution:
If there is an issue with a digital product caused by JiCod.com, we guarantee to resolve it promptly. Refunds will not be issued for issues outside of our control, such as incorrect information provided by the client or incompatibilities not disclosed prior to purchase.
2. Refundable Services
Refunds may be granted under the following specific conditions:
Hosting Plans:
100% money-back guarantee within 14 days of purchase.
Web Management, Digital Marketing, and SEO Services:
Refunds are calculated based on the days of service used since the purchase date.
An additional 10% processing fee will be applied. The remaining balance will be refunded to the original payment method.
WP Development, PHP Web Development, and App Development Services:
100% refund if canceled within the first 3 days of purchase.
75% refund if canceled after the first 3 days of purchase.
3. Conditions for Refunds
All refunds will be processed to the original payment method used for the transaction. To ensure a smooth refund process, customers must:
Hold a valid and active payment method at the time of the refund.
Submit refund requests through any of the following channels:
JiCod.com website contact form
WhatsApp support
Email: Support@jicod.com
Refund requests are typically processed within 7 business days. The time it takes for funds to appear in your account depends on your bank or payment provider’s policies.
4. Non-Refundable Products and Services
Refunds will not be provided for the following:
Any digital products or services that are functioning correctly and meet the agreed-upon specifications.
Issues caused by incorrect or incomplete information provided by the customer.
Custom or highly specialized digital services once work has commenced.
5. Contact for Refund Inquiries
For any questions or to submit a refund request, please contact us using the methods below:
Email: Support@jicod.com
WhatsApp: +48 731 442 330
Website Contact Form: Click here
6. Important Notes
Refund eligibility is determined at JiCod’s sole discretion based on the conditions outlined in this policy.
JiCod.com reserves the right to refuse refunds if the service or product meets the agreed-upon specifications or is beyond the refund window.
Customers must submit accurate information when requesting a refund to avoid delays.
7. Changes to This Refund Policy
JiCod.com reserves the right to modify this policy at any time without prior notice. Updates will be posted on this page, and continued use of our services constitutes acceptance of the revised terms.
By purchasing our services, you acknowledge that you have read and agreed to this refund policy. Thank you for choosing JiCod.com for your digital needs.
Refund Policy for JiCod.com
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+48 731 442 330
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